Please read these Terms and Conditions carefully before registering an account or using any service offered by 37jili. By accessing the platform, you agree to be bound by these terms.
A summary of the most important rules governing your use of 37jili.
You must be at least 21 years of age to register and use 37jili, in accordance with Philippine gaming regulations. Age verification may be required at any time. Accounts found to belong to underage users will be immediately closed and funds forfeited.
Each individual may hold only one registered account on 37jili. Duplicate accounts are strictly prohibited and will result in suspension of all associated accounts and forfeiture of any balances or bonuses held within them.
All bonuses and promotional credits are subject to wagering requirements before withdrawal is permitted. Bonus terms, including minimum odds, eligible games, and time limits, are specified at the time of each promotion and form part of these Terms.
37jili supports GCash, PayMaya, debit cards, and bank transfers to major Philippine banks. Withdrawals are processed to the same method used for deposit where possible. Minimum and maximum transaction limits apply and are displayed at the time of transaction.
You are solely responsible for maintaining the confidentiality of your 37jili login credentials. Any activity conducted through your account is your responsibility. Report unauthorized access to 37jili support immediately. 37jili will never ask for your password.
These Terms and Conditions are governed by applicable Philippine law. Any disputes arising from your use of 37jili shall be subject to the jurisdiction of the appropriate Philippine courts or regulatory bodies, including PAGCOR where applicable.
Important Notice
These Terms and Conditions constitute a legally binding agreement between you and 37jili. By creating an account or using any part of the 37jili platform, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree, you must not use the platform.
These Terms and Conditions ("Terms") govern your access to and use of the 37jili online gaming platform, including all games, features, promotions, and services made available through the 37jili website and any associated mobile-optimized interfaces (collectively, the "Platform").
By registering an account, logging in, making a deposit, or otherwise using the Platform, you acknowledge that you have read these Terms, that you understand them, and that you agree to be bound by them. These Terms apply in addition to any specific rules, terms, or conditions applicable to individual games or promotions, which are incorporated herein by reference.
37jili reserves the right to update or modify these Terms at any time. Continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
To register and use 37jili, you must satisfy all of the following eligibility requirements:
37jili reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification may result in suspension or closure of your account and forfeiture of any funds held therein. By registering, you represent and warrant that you meet all eligibility requirements.
Each individual is permitted to hold only one registered account on 37jili. The creation of multiple accounts by a single individual — whether using different names, mobile numbers, email addresses, payment methods, or devices — is strictly prohibited and constitutes a material breach of these Terms.
When registering, you must provide accurate, complete, and current information. You are responsible for keeping your account information up to date. 37jili is not liable for any loss or inconvenience arising from your failure to maintain accurate account details.
You are solely responsible for maintaining the confidentiality of your 37jili login credentials, including your password and any one-time passwords (OTPs) sent to your registered mobile number. You must not share your credentials with any third party. Any activity conducted through your account — whether authorized by you or not — is your responsibility unless you have promptly notified 37jili of unauthorized access.
37jili reserves the right to refuse registration, suspend, or close any account at its sole discretion, including where it suspects fraud, misrepresentation, or breach of these Terms.
37jili accepts deposits via the following payment methods, which are the only methods supported on the Platform:
Credit card deposits for gaming accounts are not accepted, in compliance with current Philippine regulations. Cryptocurrency deposits of any kind — including but not limited to Bitcoin, Ethereum, USDT, or any other digital asset — are strictly prohibited and will not be processed.
All transactions on 37jili are denominated in Philippine Peso (PHP / ₱). Minimum and maximum deposit limits apply and are displayed at the time of each transaction. 37jili does not charge fees on deposits, though your payment provider may apply their own charges.
Deposits are credited to your 37jili account balance upon confirmation from the relevant payment provider. 37jili is not responsible for delays caused by third-party payment processors. You must only deposit funds from payment accounts registered in your own name. Deposits from third-party accounts are prohibited and may result in account suspension pending investigation.
Withdrawal requests are processed to the same payment method used for your most recent deposit, where technically possible. This policy is in place to comply with anti-money laundering requirements and to protect account holders from unauthorized withdrawals.
Before a withdrawal can be processed, the following conditions must be met:
37jili aims to process GCash and PayMaya withdrawals within one hour of approval. Bank transfer withdrawals to Philippine banks are typically completed within the same business day, subject to the receiving bank's processing times. 37jili is not responsible for delays attributable to third-party payment providers or banking institutions.
37jili reserves the right to conduct additional verification checks before processing any withdrawal. This may include requesting government-issued identification, proof of address, or proof of payment method ownership. Failure to provide requested documentation within the specified timeframe may result in the withdrawal request being cancelled.
37jili offers various bonuses and promotional incentives to eligible players from time to time. All bonuses are subject to specific terms and conditions that are communicated at the time the bonus is offered. Those specific terms are incorporated into and form part of these Terms.
General bonus conditions applicable to all 37jili promotions include:
Any attempt to abuse the bonus system — including but not limited to creating multiple accounts to claim bonuses multiple times, using bonus funds in a manner designed to circumvent wagering requirements, or coordinating with other players to exploit promotional terms — constitutes a material breach of these Terms and will result in forfeiture of all bonus funds and associated winnings, and may result in permanent account closure.
All games available on the 37jili Platform — including slots, live dealer games, bingo, arcade titles, and color prediction games — operate using certified random number generator (RNG) technology or, in the case of live dealer games, physical dealing and spinning equipment monitored by independent oversight. Game outcomes are not manipulated by 37jili.
Each game on the Platform is governed by its own specific rules, which are accessible within the game interface. It is your responsibility to familiarise yourself with the rules of any game before placing a wager. 37jili is not liable for losses arising from a player's misunderstanding of game rules.
In the event of a technical malfunction, disconnection, or error during a game round, 37jili's decision regarding the outcome of the affected round shall be final. Where a game round cannot be completed due to a technical fault, the wager placed for that round will be returned to the player's account balance. 37jili is not liable for any losses claimed to result from technical issues on the player's device or internet connection.
37jili reserves the right to void any bet or game result where there is evidence of technical error, data corruption, or any other circumstance that has materially affected the integrity of the game outcome.
The following conduct is strictly prohibited on the 37jili Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities:
37jili is committed to promoting responsible gaming and takes its obligations in this area seriously. Gaming should be an enjoyable form of entertainment. If gaming ceases to be enjoyable or begins to negatively affect your finances, relationships, or wellbeing, we strongly encourage you to seek help.
37jili provides the following responsible gaming tools to all registered players:
To activate any responsible gaming tool, visit the Responsible Gaming section of your account settings or contact 37jili support. Self-exclusion requests are processed promptly and cannot be reversed during the elected exclusion period.
Gambling is addictive. Know when to stop.
All content on the 37jili Platform — including but not limited to the 37jili name, logo, trademarks, game graphics, software, text, images, audio, and the overall design and layout of the Platform — is the intellectual property of 37jili or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without the prior written consent of 37jili.
Any unauthorised use of 37jili's intellectual property is strictly prohibited and may give rise to legal action.
To the fullest extent permitted by applicable law, 37jili shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or any other intangible losses.
37jili does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. 37jili makes no representations or warranties of any kind, express or implied, regarding the operation or availability of the Platform.
In jurisdictions that do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages, 37jili's liability shall be limited to the maximum extent permitted by law. In no event shall 37jili's total aggregate liability to you exceed the total amount deposited by you into your 37jili account in the thirty (30) days immediately preceding the event giving rise to the claim.
37jili reserves the right to suspend or permanently close your account at any time, with or without prior notice, for any reason including but not limited to:
Upon closure of your account for reasons other than breach of these Terms, any verified real-money balance remaining in your account (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to applicable verification and anti-money laundering checks.
You may close your account at any time by contacting 37jili support. Account closure requests are processed within five (5) business days. Closing your account does not affect any obligations or liabilities that arose prior to the closure date.
37jili reserves the right to amend, update, or replace these Terms at any time. Where changes are material, 37jili will endeavour to provide reasonable notice by posting a notice on the Platform or sending a notification to your registered contact details prior to the changes taking effect.
Your continued use of the Platform after any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any amendment, you must stop using the Platform and may request account closure in accordance with Section 12 of these Terms.
The date at the top of this page reflects when these Terms were last updated. We recommend reviewing this page periodically to stay informed of any changes.
These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
In the event of a dispute between you and 37jili, we encourage you to contact our support team in the first instance to seek an informal resolution. Most issues can be resolved quickly through direct communication with our support staff.
If a dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the appropriate courts of the Philippines. Where the dispute falls within the regulatory jurisdiction of PAGCOR or another relevant Philippine regulatory body, the applicable regulatory dispute resolution process shall apply.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the 37jili Platform, please contact our support team through the live chat feature available on the Platform, or reach us by email at the address below.
Our support team is available 24 hours a day, 7 days a week. We aim to respond to all written enquiries within 24 hours.
Email: [email protected]
For responsible gaming support and self-exclusion requests, please visit our dedicated Responsible Gaming page.
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