Your privacy matters to us. This Privacy Policy explains exactly what personal data 37jili collects, why we collect it, how we use it, and the rights you have over your own information.
A plain-language summary of the most important points in this Privacy Policy.
37jili uses industry-standard encryption and strict internal access controls to protect your personal data. Your information is stored on secured servers and is never sold to third parties for marketing purposes.
We only collect data that is necessary to operate the 37jili platform, verify your identity, process transactions, and comply with our legal obligations. We do not collect data beyond what is needed for these purposes.
37jili processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations as enforced by the National Privacy Commission (NPC).
As a 37jili account holder, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing and withdraw consent where processing is consent-based.
37jili uses cookies and similar technologies to keep your session active, remember your preferences, and analyse platform usage. You can manage cookie preferences through your browser settings at any time.
We may send you promotional messages about 37jili bonuses and new games if you have opted in. You can unsubscribe from marketing communications at any time by contacting 37jili support or updating your account preferences.
About This Policy
This Privacy Policy applies to all personal data collected by 37jili through the Platform, including the website, mobile-optimised interfaces, and any communications between you and 37jili. By using the 37jili Platform, you acknowledge that you have read and understood this Privacy Policy.
37jili ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the 37jili online gaming platform (the "Platform"). This Privacy Policy describes how 37jili collects, uses, stores, shares, and protects personal data in connection with your use of the Platform.
This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. It applies to all personal data processed by 37jili in connection with the Platform, regardless of whether such data is collected online, by telephone, or through any other means.
Please read this Privacy Policy carefully. If you do not agree with the practices described in this Policy, you should not use the 37jili Platform. For questions about this Policy or your personal data, please refer to the contact details in Section 14.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, 37jili acts as the personal information controller in respect of the personal data collected through the Platform. This means that 37jili determines the purposes and means of processing your personal data.
Where 37jili engages third-party service providers to process personal data on its behalf â such as payment processors, identity verification providers, or customer support platforms â those providers act as personal information processors and are contractually bound to process data only in accordance with 37jili's instructions and applicable data protection law.
37jili has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA and this Privacy Policy. You may contact the DPO through the contact details provided in Section 14 of this Policy.
37jili collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie or photo for verification | Account registration and KYC verification |
| Contact Data | Mobile number, email address, city or province of residence (e.g. Manila, Cebu, Davao) | Account registration and profile updates |
| Financial Data | GCash number, PayMaya / Maya account reference, bank account details, transaction history in PHP | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | Automatically upon accessing the Platform |
| Usage Data | Games played, wagers placed, session duration, pages visited, features used | Continuously during Platform use |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact 37jili support |
37jili does not collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.
37jili collects personal data through the following means:
37jili uses the personal data we collect for the following purposes:
Under the Data Privacy Act of 2012, 37jili processes your personal data on the following legal bases:
37jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third-party processors engaged by 37jili are contractually required to implement appropriate technical and organisational security measures and to process personal data only in accordance with 37jili's documented instructions.
37jili retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, 37jili will securely delete or anonymise it in accordance with our internal data disposal procedures.
37jili uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform.
We use the following types of cookies:
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform, including your ability to stay logged in to your 37jili account. Refer to your browser's help documentation for instructions on managing cookie preferences.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 37jili:
To exercise any of these rights, please contact 37jili's Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.
37jili implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include, but are not limited to:
While 37jili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for keeping your 37jili login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
The 37jili Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. 37jili does not knowingly collect personal data from individuals under the age of 21.
If 37jili becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact 37jili support immediately so that we can investigate and take appropriate action.
Parents and guardians are encouraged to monitor the online activities of minors in their care and to make use of available parental control tools to prevent access to online gaming platforms.
37jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. The date at the top of this page indicates when the Policy was last revised.
Where changes are material, 37jili will provide reasonable advance notice by posting a prominent notice on the Platform or by sending a notification to your registered contact details. Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how 37jili protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 37jili, please contact our Data Protection Officer through any of the following channels:
Email: [email protected]
Support: [email protected]
Our Data Protection Officer will acknowledge your request within five (5) business days and provide a substantive response within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
For responsible gaming concerns, including self-exclusion requests and deposit limit adjustments, please visit our Responsible Gaming page or contact support directly.
Now that you know how 37jili handles your data, log in and enjoy 500+ games with the peace of mind that your privacy is protected. Fast GCash payouts, 24/7 support, and 21+ only.